Case studies
Operations, rebuilt.
Each of these started the same way — work outgrowing the tools holding it. What differs is the shape of the failure. Find the one that looks like yours.
$26B largest client 80+ projects completed CPG to civic sectors
No study matches that.
Marketing ops
Excel was crushing their comms team. Q1 was coming fast.
We built the Marketing Command Center — centralized intake, unified project management, and one integrated editorial calendar. It spread to facilities and finance.
Read the case study"It's been a complete game changer for our team." — Cara Hays, Kraft Heinz
Airtable systems
The book of business doubled. The team barely grew.
An automotive marketing agency running client onboarding and delivery on a system that scaled with volume instead of headcount.
Read the case studyClients more than doubled while the team grew 67% — the system absorbed the difference.
Operations platform
6,000 pounds of produce every Saturday, coordinated by hand.
A nervous system for the whole network: an Airtable core wired to two-way SMS, dynamic forms, and HubSpot. Event setup dropped from hours to minutes.
Read the case studyMarketing ops
Four capable departments. None of them could see each other.
One connected system across Marketing Comms, Marketing Ops, and eCommerce — role-specific dashboards, automated notifications, project ROI reporting.
Read the case studyCross-departmental collaboration replaced a reactive scramble.
AI & Airtable
Brilliant discovery calls. Hours lost writing them up.
Leo — an AI discovery engine that maps client problems to the firm's delivery framework. The innovation wasn't the model; it was formalizing the framework into a solution-mapping matrix.
Read the case studyProgram operations
Initiatives in hundreds of cities. No way to total them up.
Dozens of multi-year initiatives across hundreds of cities, on one phase-aware platform — so "what's our total footprint in California?" became answerable on demand.
Read the case studyInitiative history preserved across cohorts and phases.
Program operations
Proving to federal funders that the dollars were working.
One database, four role-based interfaces — City, Funder, Staff, Admin. Engagement scored on objective criteria, and compliance tracked as core functionality rather than an afterthought.
Read the case studyThe program manager could advocate for expanded funding with concrete evidence.
Relationship CRM
A huge network. No way to actually use it.
A VIP relationship system tracking not just who's in the network, but reciprocity — who they'd asked versus who they'd supported.
Read the case study"We were constantly reinventing the wheel for every event."
Start here
Show us how the work moves today.
Thirty minutes. You walk us through how the work moves today; we tell you where it's breaking and what a system would take.
Pick a time and we’ll be there.